Sweet Severine captured by Latexfashiontv
On 31st December 2020 the UK left the European Union.
Although a deal was reached when sending items to the European Union countries, we now have to attach a customs declaration.
From 1st July 2021 the European Union countries will apply Vat to all imports from the UK. This means unless Vat is applied at time of purchase you will be liable to Pay Vat Tax before receiving your goods where applicable.
As you already pay vat in your own country when making a purchase, you may feel this is unfair.
Unfortunately this is an EU decision and out with our control.
Items purchased from UK we are legally obliged to accurately list the value of items purchased.
We cannot be held responsible for any customs charges imposed as this is outwith our control.
Unfortunately as with any country where Customs charges may be incurred, they are the responsibility of the purchaser and will not be reimbursed.
When ordering please remember:~
We are a small business
We do not sell moulded latex
We make all the patterns for your items.
Your orders will be completed and shipped as soon as possible.
Shipping times are dependent on how busy we are.. If you need an item for a specific date please contact us before placing your order.
Thank you for your patience and understanding.
With the spread of Corona Virus around the world and many self isolating, we felt it important to let you know that, as we work from home we are continuing as normal. As many suppliers are currently closed we may experience shortages with certain colours.
After your items are complete they are washed and cleaned prior to being sealed in plastic bags. Once packaged we seal the parcel to ensure you will be the first to open your package.
We do advise that after you take delivery, in line with current corona virus advice, you leave the parcel for approx 24 hours before opening your parcel just in case someone handling your parcel has been in contact with the virus. We currently have no members of staff affected by the virus. Your safety is extremely important to us.
Postal services seem to be operating with slight delays at present, due to many countries experiencing a resurgence of Corona Virus, and we do apologise if your delivery is delayed, sadly this is out with our control.
In this difficult time please everyone be well and keep safe!
Unsure how to Measure yourself accurately?
Why not check out our new Measuring Guide to help you get it right.
It's simple and easy to understand, so you know when ordering something custom made, you know the measurements you give us are going to be correct.