Unfortunately our suppliers are repeatedly out of stock of Black latex. We did stock up but are now running very low and cannot accept more orders for plain black items until we are able to order more.
We do apologise but We are told new stock will be available very soon. Availability of other colours is unaffected.
We apologise for the inconvenience.
On 31st December 2020 the UK left the European Union.
Although a deal was reached when sending items to the European Union countries, we now have to attach a customs declaration.
From 1st July 2021 the European Union countries will apply Vat to all imports from the UK. This means unless Vat is applied at time of purchase you will be liable to Pay Vat Tax before receiving your goods where applicable.
As you already pay vat in your own country when making a purchase, you may feel this is unfair.
Unfortunately this is an EU decision and out with our control.
Items purchased from UK we are legally obliged to accurately list the value of items purchased.
We cannot be held responsible for any customs charges imposed as this is outwith our control.
Unfortunately as with any country where Customs charges may be incurred, they are the responsibility of the purchaser and will not be reimbursed.
Current order status
We are pleased to say we have cleared a significant number of outstanding orders.
When ordering please remember:~
We hand make everything.
We do not sell moulded latex
We make patterns for your items.
Your orders will be completed and shipped as soon as possible.
We try to produce the best quality.
Previous outstanding order number was 62.
Number of outstanding orders is currently 15.
Thank you for your patience.
Deliveries to Germany
It is with regret we will no longer be accepting orders from Germany for the time being.
Due to Deutsche Post and Dhl being unable to either deliver/ track parcels correctly, using them has become a liability. We have been forced to chase them constantly this year with parcels either going missing being marked as delivered or lost, then items arriving or going missing with no redress which is totally unacceptable.
We do apologise and hope to restore this in time.
Any outstanding orders are unaffected.
With the spread of Corona Virus around the world and many self isolating, we felt it important to let you know that, as we work from home we are continuing as normal. As many suppliers are currently closed we may experience shortages with certain colours.
After your items are complete they are washed and cleaned prior to being sealed in plastic bags. Once packaged we seal the parcel to ensure you will be the first to open your package.
We do advise that after you take delivery, in line with current corona virus advice, you leave the parcel for approx 24 hours before opening your parcel just in case someone handling your parcel has been in contact with the virus. We currently have no members of staff affected by the virus. Your safety is extremely important to us.
Postal services seem to be operating with slight delays at present, due to many countries experiencing a resurgence of Corona Virus, and we do apologise if your delivery is delayed, sadly this is out with our control.
In this difficult time please everyone be well and keep safe!
Unsure how to Measure yourself accurately?
Why not check out our new Measuring Guide to help you get it right.
It's simple and easy to understand, so you know when ordering something custom made, you know the measurements you give us are going to be correct.